Compensation Policy - Consumer Bank (23 KB)
Cheque Collection Policy (28 KB)
Cheque Collection Policy - Corporate Clients
Simplified Deceased Account Policy - Consumer Bank (18 KB)
Policy on SME Debt Restructuring (60KB)
Collection & Repossession policy - Consumer Bank (28 KB)
Fair Practice Code for Credit Card Operations (27 KB)
Terms and Conditions and Rules for the Services - For all Current (including Overdraft Accounts), Savings, Fixed Deposit and Investment Accounts
Banking Ombudsman Scheme - 2006
Mortgage Term Loan Documentation
Business Lending - Policy Framework
Business Lending - Facility Application Form
KYC Document Submission Format
